Did you get a signing request?
Someone asked you to sign a document and used SignEnvoy to deliver it. This page explains what that means and how to check that the request is genuine.
Why you received this
SignEnvoy is a document signing service. A person or business you know prepared a document, entered your email address, and sent you a personal signing link. We deliver the document and record the signing; the request itself comes from the sender named at the top of the signing page.
How to check it is genuine
- Check who sent it. The signing page names the sender before asking you for anything. If you don't recognize them, or you weren't expecting a document, contact the sender through a channel you already trust (their phone number or website, not the email you received) and ask.
- Check the address bar. Genuine SignEnvoy signing pages open on an address ending in signenvoy.com. If the page looks like SignEnvoy but the address is something else, close it.
- You are never asked for a password or payment. Signing a document on SignEnvoy never involves entering a password, bank details, or card numbers. Any page that asks for those is not ours.
If you don't want to sign
You can decline on the signing page at any time, including before you agree to anything. Giving a reason is optional. The sender is told that you declined, and nothing is signed or recorded against your name.
You can also do nothing. Signing links expire, and an unanswered request commits you to nothing.
If something looks wrong
If you believe a request pretends to be from someone it isn't, or a page imitates SignEnvoy, tell us at abuse@signenvoy.com. We review reports and shut down misuse.